I was laughing so hard at this this morning and I hadn't even had my coffee. A monk from the middle ages gets tech support as he upgrades from the scroll to the book.
Here's the link and what it says on YouTube. "This video makes fun of moderns newbie computer users by illustrating - in a way fully understandable to them - how silly some of their questions are by creating a similar problem 500 years ago.
It's from a show called Øystein & Meg (Øystein & I) produced by the Norwegian Broadcasting television channel (NRK) in 2001. The spoken language is Norwegian, the subs in Danish. It's written by Knut Nærum and performed by Øystein Bache and Rune Gokstad."